Are attached documents processed for translation within ServiceNow HR?

In ServiceNow HR, attached documents are not processed for translation. This means that any documents uploaded as attachments during interactions or processes do not undergo any automated translation within the ServiceNow HR system. The system primarily focuses on handling textual data presented in forms or fields, such as incidents or service requests, but does not extend its functionality automatically to the content of attached files.

Understanding this functionality is important for users who may have expectations regarding document handling in a multilingual context. Instead of relying on the system to manage translations for attached documents, users may need to handle translations manually or utilize third-party translation tools outside of ServiceNow. This knowledge helps set realistic expectations for document management in global HR operations.