What date is used when importing a new knowledge article?

When importing a new knowledge article into ServiceNow, the process does not specifically require a creation date to be provided. Instead, the system has predefined fields, such as publish and valid dates, that help manage the lifecycle of the article. This means that when an article is imported, it doesn’t prompt users to enter a creation date; instead, the focus is on establishing when the article becomes available (publish date) and the period during which it is considered valid (valid date).

The absence of a requirement for a creation date helps streamline the import process, allowing users to focus on content and publication logistics without worrying about the exact date it was created. This approach also simplifies article management, making it easier to utilize the publish and valid date fields for scheduling and governance.