Why are some tasks locked in the Guided Setup task view?

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Tasks in the Guided Setup task view can be locked due to the requirement of activating specific plugins. Some tasks depend on certain functionalities that are available only if the associated plugin is enabled. Consequently, if a necessary plugin has not been activated, those tasks will be locked, preventing users from proceeding with them until the prerequisite is met. This ensures that the user engages with tasks that have the full capability and functionality required to be completed successfully.

Tasks marked as completed, while they may not be available for further action, do not lock the task view; instead, they indicate progress. Outdated tasks may not be locked in the same manner but could be hidden or marked differently. Lastly, claiming that all tasks are locked with "no reason" does not align with the operational structure of how tasks are managed in ServiceNow's Guided Setup, where each task has specific conditions for accessibility.

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