An HR Case is best described as which of the following?

An HR Case is best described as a collection of related tasks. This definition captures the essence of what an HR Case entails, as it involves various activities and responsibilities that are interconnected and focused on addressing a particular HR issue or employee request. For example, when an employee raises a concern or request, multiple steps, such as gathering information, reviewing policies, and communicating with the employee, may be necessary to resolve that issue effectively.

By encompassing a range of tasks, the HR Case allows for a more comprehensive approach to handling HR-related matters, ensuring that all relevant points are considered and that the employee's needs are addressed thoroughly. This holistic management of tasks within an HR Case enhances overall efficiency and supports the goal of providing excellent employee service.

In contrast, the other options do not fully capture the broader scope of an HR Case. A single task may be too limiting, as HR Cases often involve more than just one action. A form for external relations does not pertain specifically to managing internal HR issues. A workflow for employee onboarding, while it may be a part of an HR Case, is specific to that process and does not encompass the varied nature of other HR cases that can arise.