For an LE Case to be closed, which condition must be fulfilled?

For an LE (Life Events) Case to be closed, it is essential that all activity sets trigger and be completed. This requirement ensures that every necessary component of the process has been addressed before the case is officially closed. Each activity within the set typically corresponds to a critical step in managing the life event—such as onboarding, leave of absence, or benefits enrollment—making it vital to ensure that nothing has been overlooked.

By confirming that all activity sets have been completed, the organization minimizes the risk of outstanding issues that could affect the employee's experience or the accuracy of the records related to the case. This approach promotes a thorough and comprehensive closure process, ensuring that both the service delivery standards and compliance requirements are met. Completing all tasks ensures that the HR team has fulfilled their obligations and that all relevant actions have been taken care of before concluding the case.