The HR Core Case Table is an extension of which table?

The HR Core Case Table is an extension of the Task Table. This relationship is significant because the Task Table serves as a foundational table in ServiceNow for managing tasks across various modules, including HR. By extending the Task Table, the HR Core Case Table inherits all the functionalities and attributes associated with tasks, allowing HR cases to be treated similarly to other tasks within the platform. This design promotes consistency, standardization, and reusability of features, enabling HR professionals to efficiently handle case management while benefiting from the robust capabilities of ServiceNow’s task management system.

Other tables like the Order, Approval, and Incident tables serve distinct functions within ServiceNow. The Order Table is used primarily for tracking orders and order management processes, the Approval Table focuses on managing approvals for various requests, and the Incident Table is dedicated to handling incidents and issues. While these tables are integral to the ServiceNow ecosystem, they do not share the same direct relationship with the HR Core Case Table that the Task Table does. The Task Table's versatility and central role in task management make it the appropriate parent table for the HR Core Case Table.