What are the two types of HR Document Templates?

The correct choice identifies the two types of HR Document Templates as Document templates and PDF document templates. Document templates in ServiceNow are used for creating dynamic HR documents that can be filled in based on employee data and workflows. They offer customizable fields that allow HR teams to personalize the content based on specific cases or employee needs.

On the other hand, PDF document templates are designed to produce finalized documents in the PDF format, which is essential for formal documentation purposes. These templates ensure that documentation is compliant and presents information in a professional and standardized manner.

This distinction is important because it helps HR professionals understand the types of templates they can utilize for different operational needs, whether for generating draft documents or creating official records that require a consistent, unchangeable format like a PDF. Understanding the different template types allows more efficient processes in HR document management.