What does contextual security in ServiceNow encompass?

Contextual security in ServiceNow is centered around the concept of field-level security that is informed by roles and the specific data context. This means that access to certain fields within a record can be controlled based on a user's role, the data being accessed, and the scenario in which access is requested. For example, if a user has a specific role, they may have permissions to view or edit certain fields in a record only if the data context is appropriate. This leads to a more granular level of security that is tailored to the specific needs of users based on their roles and the situation, enhancing both security and user experience.

By implementing contextual security, organizations can ensure that sensitive information is only accessible to users who actually need it, thereby reducing the risk of data exposure. This approach allows for a dynamic security model that adjusts access based on various factors, rather than a static security model that applies the same access rules universally across all users.