What is the function of HR Groups in ServiceNow?

HR Groups in ServiceNow are designed to bring together users who share common job skills, roles, or responsibilities within the HR domain. This grouping enables more efficient management and collaboration among HR personnel by allowing them to leverage shared expertise and resources.

By organizing users into groups based on their skills, HR can streamline processes such as task assignments, case management, and knowledge sharing. This structure ensures that the right personnel are connected and can work effectively towards common goals in the HR function, improving overall efficiency and service delivery.

The other options provided do not accurately represent the core function of HR Groups. For instance, while a list of recent hires, a collection of active job openings, or a database of employee performance reviews may all be relevant to HR activities, they do not reflect the concept of a group formed by specific user skill sets or roles. HR Groups fundamentally focus on enhancing collaboration and resource utilization among HR staff members.