What is the new name for the HR application in Jakarta?

The HR application in Jakarta is referred to as HR Service Delivery. This name reflects a comprehensive approach to managing HR functions and services, highlighting the emphasis on delivering an excellent employee experience. HR Service Delivery encompasses various components, including case management, service catalog, and knowledge management, allowing HR professionals to streamline processes and improve service efficiency. The focus of this rebranding aligns with ServiceNow's broader strategy of creating a user-friendly platform that caters to the needs of employees and HR teams alike, ensuring a seamless integration of services and information. This name change signifies a shift towards a more solution-oriented approach in the HR domain within the ServiceNow ecosystem.