Which actions can the HR Admin role NOT perform?

The HR Admin role in ServiceNow is designed to perform a variety of functions related to managing HR activities and processes. While this role has extensive permissions, there are certain capabilities that are outside its scope. Specifically, the action that cannot be performed by an HR Admin is removing users from groups.

Typically, the ability to manage user groups falls under the purview of roles with higher-level administrative responsibilities, such as System Administrator or Security Admin roles, which are tasked with managing users and overall system security. This delineation of roles ensures that sensitive actions, such as modifying user group memberships, are restricted to those who have the appropriate oversight and authority to make such changes, thereby maintaining security and compliance within the organization.

In contrast, the HR Admin role retains access to functions like HR Guided Setup, modifying department lists, and updating passwords for users, reflecting their focus on HR-specific tasks while adhering to security protocols related to user management.