Which of the following is a primary aspect of ServiceNow security?

Platform access is a primary aspect of ServiceNow security because it encompasses the controls and policies that govern how users interact with the ServiceNow environment. This includes defining roles and permissions that determine who can access specific modules, applications, or data within the system. Properly managing platform access ensures that only authorized personnel can perform certain actions, thus minimizing the risk of data breaches and unauthorized changes.

Role-based access control is critical in maintaining security as it helps in ensuring that users only see and interact with the information that is pertinent to their job functions. Additionally, managing platform access is vital for compliance with security policies and regulatory requirements, which often mandate stringent controls over who can access sensitive information.

While user management, data encryption, and audit logs are all important elements of a comprehensive security posture, they serve as supporting mechanisms to the overarching aspect of platform access. User management involves handling the creation and management of user accounts, while data encryption focuses on protecting data at rest and in transit. Audit logs provide visibility into user actions and can help in tracing back any anomalies. However, without proper platform access controls, the effectiveness of these other security features may be compromised.