Which role allows access to HR properties?

The role that allows access to HR properties is the HR admin role. This role is designed to grant comprehensive access to the HR module and its settings within ServiceNow. Individuals with the HR admin role can configure and manage HR-specific properties, which are essential for controlling how HR services and functionalities operate within the platform.

Having the HR admin role is crucial for overseeing HR operations, as it enables users to make necessary adjustments based on organizational policies, manage workflows, and ensure that the HR service delivery is aligned with strategic objectives. This level of access is fundamental for maintaining the HR system effectively and ensuring it meets the needs of the organization.

In contrast, the other roles mentioned do not possess the necessary permissions to access and manage these HR properties. For example, while the Case Writer role (sn_hr_core.case_writer) can create and manage HR cases, it does not have the extensive permissions associated with configuring HR properties. Similarly, the KB Writer (sn_hr_core.kb_writer) role is focused on knowledge base management rather than HR properties. The Manager role (sn_hr_core.manager) might have some management capabilities but does not equate to the full administrative access provided by the HR admin role.